Challenges and Solutions
1. ‘Tight’ Space: VR Testing
Due to the ongoing site construction and demolition, we were unable to visit the location during the Concept and Design Development phases. To address this, we utilized a VR headset to gain a physical understanding of the tight space with its low ceiling and complex piping. This understanding enabled us to begin designing the exhibit with consideration for the visitor's experience.
2. ‘Messy’ space: 3D Scanning
The ceiling and walls were covered with numerous gas and steam pipes that the clients could not document. Additionally, due to the museum's unique conditions, we were unable to obtain 2D drawings or 3D files of the site from the clients. To align with the design strategy, I conducted extensive research to find a 3D scanning app that could capture all the details of this complex space. After testing various locations, including New York Subway stations, I eventually found an app that met our needs. I selectively scanned the space and created a 3D model, enabling the team to design elements that could be strategically integrated with the existing physical features.
3. Budget Constraint: Light, Sound, Micro Projector
Even with the limited budget of the project, which necessitated cost-effective solutions due to the high expense of projectors, we managed to maintain a dynamic visual experience. We strategically used projectors only where essential for specific experiences. Instead of relying extensively on projectors, we implemented gobo lights, speakers and micro projectors equipped with sensors to achieve our design goals efficiently.
4. Tight Timeline: Cross-Disciplinary Teamwork
The project had a tight timeline, with only eight months from the Concept phase to installation. To meet this deadline, we eliminated the barriers between disciplines through transparent communication and a holistic approach. The media, visual, and physical teams held ideation exercises together every week to develop solutions. By planning each week as a design sprint focused on specific spaces, we were able to rapidly generate ideas and make critical decisions.
5. Unexpected findings: Agility and Flexibility
During the process, there were always unexpected findings new pipes in the space, unforeseen floor conditions, new HVAC locations, high humidity without ventilation, and inaccurate dimensions. We always had to be prepared to adjust or come up with new ideas for design, fabrication, and installation without compromising the quality of the experience.
One example was that the day before our 50% presentation, we spent time observing visitors in other existing galleries. We realized that throughout the entire museum, people tended to continuously walk through the space without stopping to read, unlike traditional exhibition experiences. Additionally, the museum was extremely large. That night, we decided to pivot our original design, spending the whole night developing a new experience that better suited the museum and its audience.